Featured project: NCSBN Nursys

NCSBN Nursys®

Rethinking the nurse management and licensure process

The National Council of State Boards of Nursing (NCSBN) developed Nursys.com, a tool for helping nurses get licensed across different states, and for helping hospitals to verify that nurses are appropriately licensed. Read More

Featured project: Local Viewpoints

Local Viewpoints

Creating a simple, effective customer feedback tool

We helped Local Viewpoints create a new service centered around gathering feedback and tracking the positive and negative experience of customers of local businesses and services. Read More

Companies with whom we’ve had the pleasure of working

  • Bosch Tools
  • Cancer Treatment Centers of America
  • Chicago Loop Alliance
  • CmomGo
  • ConnectedHealth
  • DecisionStep
  • Diamond Management & Technology
  • Dishable
  • Edelman Digital
  • Gameday Housing
  • Gold Prairie
  • Great Wolf Resort
  • IBM
  • ifbyphone
  • Leapfrog
  • Media Chaperone
  • My-Villages
  • Pearson
  • Precision Travel Werx
  • Press Ganey
  • Rush University Medical Center
  • Suite Partners
  • Sungard
  • Table XI
  • The Material Group
  • Total Attorneys
  • Triton Tek
  • VHT, Inc.
  • Vibes
  • Where I've Been

Our project work

Project: Microsoft HealthVault

Microsoft HealthVault

The first of many projects with Microsoft's Health Solutions Group (HSG). Helped with product direction and user experience for HSG's flagship application, HealthVault, including co-creation sessions with stakeholders and consumers, full information architecture, page design, and graphic design.

Project: Fieldglass

Fieldglass

Forged a 2+ year (and still ongoing) partnership, working with their development team to help improve Fieldglass's enterprise SAAS offering through ethnographic research and user-centered design.

Project: Threadless

Threadless

Helped Threadless identify why shoppers were leaving the site, even though they had full shopping carts, through expert review and co-creation sessions with actual customers. Designed new search, filters, and checkout funnel to correct the identified issues.

Project: My-Villages

My-Villages

Designed the cross-channel user experience for a yacht management application, including interfaces for the web and native iPad and iPhone apps. Developed the front-end for web and mobile.

Project: NORC Intranet

NORC Intranet

Helped NORC align with their internal communication strategy by applying intranet design best practices and our user centered approach to the redesign of their existing intranet.

Project: LiveText

LiveText

Designed an e-portfolio authoring and viewing experience for a leading academic assessment and management application. Developed an interactive product demo of our designs to support marketing initiatives for the new tool.

Healthcare

We have extensive knowledge and experience within the healthcare industry, having worked with major players such as GE Healthcare, Mayo Clinic, and NewYork-Presbyterian.

Project: GE Healthcare

GE Healthcare

Partnered with GE Healthcare to help design usable, efficient healthcare tools, as well as reusable patterns for broad use across their suite of tools.

Project: NCSBN Nursys®

NCSBN NURSYS®

Redesigned NCSBN’s Nursys® tool for applying, reviewing, and managing nursing licenses, and designed the new e-Notify tool, for both web and mobile.

Project: Microsoft HealthVault

Microsoft HealthVault

The first of many projects with Microsoft's Health Solutions Group (HSG). Helped with product direction and user experience for HSG's flagship application, HealthVault, including co-creation sessions with stakeholders and consumers, full information architecture, page design, and graphic design.

Project: NewYork-Presbyterian Hospital myNYP.org

NewYork-Presbyterian Hospital myNYP.org

Designed the award-winning patient-provider portal for NewYork-Presbyterian hospital based on field research and actual patient experiences. Linking the offline patient experience with online tools, we helped NYP concept and design a portal that made planning trips to the hospital and getting access to online medical records pain-free for their patients.

Project: Rush University Medical Center

Rush University Medical Center myRush.rush.edu

Provided information design, prototyping, brand analysis and brand extension applied to the design of a new patient-provider portal allowing users to easily locate their physician, obtain medical information, schedule appointments, and access their digital medical records.

Project: Microsoft Health Solutions Group UX Practice

Microsoft Health Solutions Group UX Practice

Helped Microsoft's Health Solutions Group build and support their internal UX practice as it grew from 10s of practitioners to 100s. Helped establish UX best practices, deliverables, and activities to follow as their team continued to grow.

Project: Cancer Treatment Centers of America

Cancer Treatment Centers of America Outcomes Data Visualization

Project: Mayo Clinic Health Manager

Mayo Clinic Health Manager

Education

We understand the increasing role that technology plays in learning, having helped develop educational tools for companies including Leapfrog and LiveText.

Project: LiveText

LiveText

Designed an e-portfolio authoring and viewing experience for a leading academic assessment and management application. Developed an interactive product demo of our designs to support marketing initiatives for the new tool.

Project: National College Scouting Association Recruiting To-Dos

National College Scouting Association Recruiting To-Dos

Worked with NCSA over a series of projects to help better connect their users to their platform and drive rich engagement to help student athletes get recruited by colleges. Implemented social and game-based solutions to drive goal completion and user education around recruiting.

Project: LeapFrog Build a Book

LeapFrog Build a Book

Finance

We have experience helping a variety of companies within the finance spectrum, from large financial enterprises like Wells Fargo, to emerging financial startups like Gold Prairie.

Project: SunGard Secure Data Rooms

SunGard Secure Data Rooms

Provided usability best practices, patterns, prototypes and visuals for their SaaS secure financial data reporting platform. All designs followed a front-end framework, enabling extensions and reuse, as well as scalability for their white-labels product.

Project: Gold Prairie

Gold Prairie

Process and interface design for the management and sharing of data analysis results within a broader continuous monitoring application.

Project: Wells Fargo Enterprise Application Evaluation

Wells Fargo Enterprise Application Evaluation

Evaluated a suite of 10+ enterprise financial applications, identifying and designing best-in-class, reusable, interaction patterns to support ongoing and future application design and developments.

Startup

We're always excited to help startups impress and grow their user base, having worked with companies such as Threadless and Viewpoints to improve and develop early-stage products.

Project: Local Viewpoints

Viewpoints Local Viewpoints

Worked with Viewpoints to design their new Local Viewpoints application, including web and mobile interfaces for getting customer feedback.

Project: Threadless

Threadless Design Research

Helped Threadless identify why shoppers were leaving the site, even though they had full shopping carts, through expert review and co-creation sessions with actual customers. Designed new search, filters, and checkout funnel to correct the identified issues.

Project: My-Villages

My-Villages

Designed the cross-channel user experience for a yacht management application, including interfaces for the web and native iPad and iPhone apps. Developed the front-end for web and mobile.

Project: Solu

Solu

Through co-creation and feature prioritization, designed key components of both the web and mobile experience of a social tool for busy parents and professionals to coordinate, organize, and communicate with groups.

Project: Gold Prairie

Gold Prairie

Process and interface design for the management and sharing of data analysis results within a broader continuous monitoring application.

Project: CmomGo

CmomGo

Project: DecisionStep

DecisionStep

Enterprise

Enterprise software provides the opportunity to improve the work of many users at once. We've been excited to help companies including GE Healthcare and Fieldglass design new and redesign existing enterprise offerings.

Project: GE Healthcare

GE Healthcare

Partnered with GE Healthcare to help design usable, efficient healthcare tools, as well as reusable patterns for broad use across their suite of tools

Project: Fieldglass

Fieldglass

Forged a 2+ year (and still ongoing) partnership, working with their development team to help improve Fieldglass's enterprise SAAS offering through ethnographic research and user-centered design.

Project: Microsoft HealthVault

Microsoft HealthVault

The first of many projects with Microsoft's Health Solutions Group (HSG). Helped with product direction and user experience for HSG's flagship application, HealthVault, including co-creation sessions with stakeholders and consumers, full information architecture, page design, and graphic design.

Project: NewYork-Presbyterian Hospital

NewYork-Presbyterian Hospital myNYP.org

Designed the award-winning patient-provider portal for NewYork-Presbyterian hospital based on field research and actual patient experiences. Linking the offline patient experience with online tools, we helped NYP concept and design a portal that made planning trips to the hospital and getting access to online medical records pain-free for their patients.

Project: Rush University Medical Center

Rush University Medical Center myRush.rush.edu

Provided information design, prototyping, brand analysis and brand extension applied to the design of a new patient-provider portal allowing users to easily locate their physician, obtain medical information, schedule appointments, and access their digital medical records.

Project: Microsoft Health Solutions Group UX Practice

Microsoft Health Solutions Group UX Practice

Helped Microsoft's Health Solutions Group build and support their internal UX practice as it grew from 10s of practitioners to 100s. Helped establish UX best practices, deliverables, and activities to follow as their team continued to grow.

Project: Wells Fargo Enterprise Application Evaluation

Wells Fargo Enterprise Application Evaluation

Evaluated a suite of 10+ enterprise financial applications, identifying and designing best-in-class, reusable, interaction patterns to support ongoing and future application design and developments.

Project: Microsoft BestCareNYC

Microsoft BestCareNYC

Project: NCSBN TransitionToPractice.org

NCSBN TransitionToPractice.org

Mobile

As the importance of mobile technology continues to grow, we've helped companies such as NCSBN and My-Villages move into and create new products in this space.

Project: Local Viewpoints

Viewpoints Local Viewpoints

Worked with Viewpoints to design their new Local Viewpoints application, including web and mobile interfaces for getting customer feedback.

Project: NCSBN Nursys®

NCSBN Nursys®

Redesigned NCSBN’s Nursys® tool for applying, reviewing, and managing nursing licenses, and designed the new e-Notify tool, for both web and mobile.

Project: My-Villages

My-Villages

Designed the cross-channel user experience for a yacht management application, including interfaces for the web and native iPad and iPhone apps. Developed the front-end for web and mobile.

Project: Solu

Solu

Through co-creation and feature prioritization, designed key components of both the web and mobile experience of a social tool for busy parents and professionals to coordinate, organize, and communicate with groups.

Project: CmomGo

CmomGo

Social

Designing for social interaction has been key to many applications we've worked on, including social-oriented tools for Viewpoints and intranet tools for NORC.

Project: Local Viewpoints

Viewpoints Local Viewpoints

Worked with Viewpoints to design their new Local Viewpoints application, including web and mobile interfaces for getting customer feedback.

Project: NORC Intranet

NORC Intranet

Helped NORC align with their internal communication strategy by applying internet design best practices and our user centered approach to the redesign of their existing intranet.

Project: Solu

Solu

Through co-creation and feature prioritization, designed key components of both the web and mobile experience of a social tool for busy parents and professionals to coordinate, organize, and communicate with groups.

Project: Threadless Design Research

Threadless Design Research

Helped Threadless identify why shoppers were leaving the site, even though they had full shopping carts, through expert review and co-creation sessions with actual customers. Designed new search, filters, and checkout funnel to correct the identified issues.

Project: National College Scouting Association

National College Scouting Association Recruiting To-Dos

Worked with NCSA over a series of projects to help better connect their users to their platform and drive rich engagement to help student athletes get recruited by colleges. Implemented social and game-based solutions to drive goal completion and user education around recruiting.

Project: CmomGo

CmomGo

Project: DecisionStep

DecisionStep

Data Viz

Making sense of large, complex sets of data has been core to many of the projects we've worked on, including analytics tools for GE Healthcare and SunGard.

Project: GE Healthcare

GE Healthcare

Partnered with GE Healthcare to help design usable, efficient healthcare tools, as well as reusable patterns for broad use across their suite of tools

Project: Fieldglass

Fieldglass

Forged a 2+ year (and still ongoing) partnership, working with their development team to help improve Fieldglass's enterprise SAAS offering through ethnographic research and user-centered design.

Project: SunGard Secure Data Rooms

SunGard Secure Data Rooms

Provided usability best practices, patterns, prototypes and visuals for their SaaS secure financial data reporting platform. All designs followed a front-end framework, enabling extensions and reuse, as well as scalability for their white-labels product.

Project: Gold Prairie

Gold Prairie

Process and interface design for the management and sharing of data analysis results within a broader continuous monitoring application.

Project: Cancer Treatment Centers of America

Cancer Treatment Centers of America Outcomes Data Visualization