We’ve had the pleasure of helping some of the best companies in the world create products and services for a broad range of people.
Through many projects with Microsoft’s Health Solutions Group, we helped define UX process and product direction for HealthVault applications.
Helped NORC align with their internal communication strategy by applying intranet design best practices and our user centered approach to the redesign of their existing intranet.
Evaluated a suite of 10+ enterprise financial applications, identifying and designing best-in-class, reusable, interaction patterns to support ongoing and future application design and developments.
Conducted research and redesigning information classification system for public-facing website.
Designed the award-winning patient-provider portal for NewYork-Presbyterian hospital based on field research and actual patient experiences.
Helped Threadless identify why shoppers were leaving the site, even though they had full shopping carts, through expert review and co-creation sessions with actual customers.