SaaS UX Design Services
Fuzzy Math designs beautiful and intuitive SaaS products for companies looking to improve their customers’ experiences.
Our SaaS User Experience Design Services take both user and business needs into account, allowing for solutions that work for both enterprise companies and individual consumers alike. By applying the UX design process to your SaaS product, we dig deep into the problems that you’re facing, uncovering users’ needs, pain points, and overall goals. Our proven process has helped clients solve SaaS UX Design solutions from the ground up and expand their offerings to wider audiences.
With Fuzzy Math's help we were able to not only build a stunning new platform, but also successfully pilot enterprise UX and firmly establish the voice of our clients at the center of our product development strategy. They played an essential role in helping us re-envision our product experience and tune it from the ground up around the needs of our customers.
Problems We Solve
Throughout our years designing SaaS products, we’ve seen the same problems over and over again.
If the burden of understanding a product falls on the user…
Conversions are low because of the effort it takes for potential customers to understand how and why they need the product.
If the user requires too much help from customer service…
Phones are ringing off the hook. Request logs grow exponentially while Net Promoter Scores (NPS) take a nosedive. If your user can’t navigate a product without help, they’re unlikely to become a referral in the future.
If the product was originally designed to suit the needs of a few, hyper-specific clients…
The product is not scalable or flexible enough for it to grow to serve as many customers as possible.
Customer-facing problems require customer-facing solutions. Our human-centered design process starts with examining your SaaS product and your customers to identify pain points and opportunities. No matter the problem, we’ll work directly with your team to prioritize the strategic moves that will align your product with SaaS UX best practices.
Best Practices & ScorecardsIs your SaaS platform underperforming? We’ll help you uncover how your tool stacks up against industry standards and identify opportunities for improvement.
Product Strategy & UX Road MappingWe help Saas companies prioritize development efforts by creating UX road maps and planning for the design, development, and implementation of enterprise applications.
UX Research & Ethnographic Design ResearchThrough user-centered ethnographic research, we understand the people who purchase, use, and manage SaaS products and services. We identify user goals and pain points in order to help our clients deliver innovative solutions.
UX Organization Design & Team TrainingWe’ve built, grown, and developed internal UX teams for SaaS software teams big and small.
SaaS Product Design & TestingWe combine deep expertise in SaaS user experience with the business and user goals of our clients to deliver engaging, easy-to-use information architecture, product workflow, and UI design, including validation across SaaS customers.
Tools & Applications
We've Helped Design
- Wonderlic Human Resources Software
- BenchPrep Learning Management System
- RNL Fundraising and Outreach Software for Higher Education
- VectorMarks Project Management Software for Investment Firms
- Enterprise Resource Management Software (ERP)
- TaxSlayer Consumer Tax Filing Software
- Unqork No-Code Financial Service Platform
- Agentis Energy Analytics and Management Software
- Workforce Logic Contingent Workforce Management Solution and Vendor Management System (VMS)
- SAP Fieldglass Contingent Labor Management
- Catalytic Robotic Process Automation (RPA) Platform
- EPAY Time Tracking and Payroll Processing Software
- NPD Group: Manufacturer and Retailer Price Forecasting Software
Interested in our SaaS UX Services?
We'd love to speak with you about your project and how our user experience services can help.Let's Get Started